Implementation!

Just got back from presenting on the 2nd day (as well as a workshop) of a launch conference for the Scottish HEAT strategy. This is about incr4easing efficiency and access across all mental health. It was interesting to hear that CAPA is in play effectively in some service and others are just about to start. Lots of change…

However the really exciting thing was that we got to hear Karen Blase talk. She is leading researcher on implementation science in the real world ie what actually helps change and new programs work. Not only was she a great speaker, relaxed, knowledgeable and funny but said really good stuff. I was reassured that lots of the CAPA stuff we do is in line with the science – we’ve just learnt this from the 500+ teams we’ve worked with but there was also stuff to learn.

I think the sound bite knowledge was that you needed 1. Values ( as everything inst on a flow chart and you need to know how you decide), 2. a clear set of practices [eg the CAPA CRS], 3. these practices operationalised ie what you have to actually do and 4. direct feedback and coaching on those practices. It came to me that we need to talk more about teams doing this re Choice if their implementation is going to go well.

She also talked about values based management – i dream of this!!

HwattFinally it was neat to be @ Herriot Watt university as the first small talk Ann and I did on all this was there just over 9 years ago!!

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About Steve and Ann
We are the designers, trainers and developers of CAPA.

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